How Standard Operating Procedures Improve Communication in a Small Business

How Standard Operating Procedures Improve Communication in a Small Business

Effective communication is a necessity for small businesses. Not only does it increase morale, engagement and commitment among employees, but it also reduces grievances that may arise from misunderstandings. To make sure that communication is clear and consistent, Standard Operating Procedures (SOPs) are needed. Standard Operating Procedures are a list of step-by-step instructions on how certain tasks should be completed. Employees don’t have to guess what to do in various situations, because management will have already outlined a clear procedure to follow.

How a Small Business Can Create a Healthy Workplace Environment

How a Small Business Can Create a Healthy Workplace Environment

Every Monday morning, when the alarm signals the arrival of yet another work week, many employees roll out of bed with a sense of dread. Whether their dread is due to interpersonal issues with co-workers, the repetition of mundane tasks, or the amount of workload waiting to be done, this is not an ideal way to start the week.

The 5 Biggest Advantages of Automation for Small Businesses

The 5 Biggest Advantages of Automation for Small Businesses

Hootsuite, Quickbooks, Mailchimp, Zendesk… do any of these words ring a bell?

These programs and applications are just a few of the many tools that can be used to automate a small business. The old-school way of doing business (i.e. hiring lots of employees to perform various tasks manually), is no longer a viable option for small businesses that seek to be competitive in this day and age. With limited staff and limited time, small businesses require options that allow them to operate at the same level as bigger businesses; thus, the popularity of automation.

How to Increase Morale in Your Small Business

How to Increase Morale in Your Small Business

If you were a fan of the show The Office, you probably know that one of Michael Scott’s key tactics in boosting team morale was to throw a party. The parties would often range from hilariously awkward to inspiring and amazing, but they always seemed to succeed in bringing everyone together not only as a team, but also as friends. This is a great tactic in boosting company morale, and since Christmas is coming, there is no better time to get your staff together for a party than the present!

4 Ways to Streamline Client Onboarding in Small Businesses

4 Ways to Streamline Client Onboarding in Small Businesses

In small businesses, obtaining clients is a primary objective for growth. It’s pretty much Business 101. The more clients you have, the more your business grows. Every small business owner has their own way of running their business, particularly when it comes to onboarding new clients, but the general definition of what this should look like is as follows: